WHY TEAM SIMONDS?

The Simonds story all started in 1949 with a passionate family man, Gary Simonds. He envisioned a builder that Australians could rely on to guide them through the process of crafting their perfect home. This vision remains at the heart of Simonds today with our commitment to making the Great Australian Dream a reality by placing home ownership within Australia’s reach.  

Becoming part of Team Simonds means becoming part of the family. Our people are the heart of what we do. Our homes are built for the community, by the community, with a local network of employees, trades and suppliers all working towards this vision. It is this passion, dedication, and excellence that you will find on every Simonds job site, office, and display centre across the country. Today, we stand proudly as an ASX listed & leading national builder servicing customers across Victoria, Queensland, South Australia, and New South Wales.

Simonds has helped shape Australia. Few can say that. Whether we’re looking back at the homes of yesteryear, what we’re building now, or everything that’s still to come. We’ve not only shaped what Australia looks like, but more importantly, how Australia homes.

THE OPPORTUNITY

We are seeking an experienced IT Operations Field Engineer, to support the IT function of the business. This key role will work collaboratively with other business functions to set up, decommission and relocate the IT equipment and services within our display centres. Reporting to the IT Operations Manager some key accountabilities of this role include:

• Set up maintain and decommission IT and AV equipment including Routers, Switches, Access Points, TV’s, Printers, Content management systems etc

• Travel to display homes and regional offices to support end users including setting up desks, monitors, printers and peripherals etc

• Ensure the optimal performance of all hardware and network for Display Homes and Simonds offices
• Respond to calls and emails from internal Level 1 and 2 escalations, accurately identify the cause of the issues
• Provide onsite support to resolve Incidents and implement service requests
• Assist the broader IT team and external service provider in maintaining the network and implementing new technologies
• Provide technical support for IT projects when required  
• Required to travel within Victoria and potentially interstate (Company van provided)
• Coordinate contractors to perform on-site technical work as needed.

WHAT YOU WILL OFFER

Ideally, we are looking for someone who has:

• A tertiary degree/diploma in an IT related discipline (preferred)
• Minimum 3 years IT experience
• A valid Australian driver’s licence (essential)
• Well-developed verbal, written communication, and numerical skills
• A high standard of time management, problem solving and prioritising activities
• Strong relationship building with an ability to work collaboratively as part of a team
• A strong customer service ability with professional communication skills (both written and verbal)
• Excellent knowledge of networking, LAN, WAN, wireless, firewall, and other systems/requirements.
• Hands-on experiences with network devices: routers, switches, access points, and other networking equipment.
• Good knowledge and experience of Microsoft Windows, Exchange, Remote Access, office365, SharePoint, OneDrive, Teams, Mobile Device Management and other Desktop hardware/software

WHY JOIN US?

Aside from a fantastic opportunity to join one of Australia's leading ASX listed residential builders, Simonds can offer you:

• Great benefits across a wide range of products and services including a generous discount on our award-winning homes as well as all the great things that go in them. 
• Access to our free employee well-being program, including counselling, nutritional, financial, and legal support for both you and your immediate family. 
• Access to Simonds Reward Days - receive an extra day of leave per year. 
• Opportunities for professional and personal growth through our Learning and Development programs on our inhouse Simonds Learning platform.  
• Generous rewards and recognition.

A commensurate remuneration package will be negotiated with the right candidate.

If this sounds like your next opportunity, we'd love to hear from you as soon as possible!

Please note: You must have unlimited Australian work rights to be considered for this role.

Recruitment agencies, thanks for thinking of us but we've got this one covered.