At Simonds, we believe that our people are the core of our business, and are instrumental in our continued growth and sustainable success. With a variety of roles across our business, ranging from construction to procurement; administration to drafting and various shared services (HR, IT, Finance), we have a number of roles to suit many skill levels.

So whether you are looking for your first job, are an experienced tradesperson or contemplating a career change, consider Simonds for your next opportunity.

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Marketing & CX Administrator

Apply now Job no: 496411
Work type: Full Time
Location: St Kilda Road
Categories: Administration, Marketing, Customer Service


The Simonds story all started in 1949 with a passionate family man, Gary Simonds. He envisioned a builder that Australians could rely on to guide them through the process of crafting their perfect home. This vision remains at the heart of Simonds today with our commitment to making the Great Australian Dream a reality by placing home ownership within Australia’s reach.  

Becoming part of Team Simonds means becoming part of the family. Our people are the heart of what we do. Our homes are built for the community, by the community, with a local network of employees, trades and suppliers all working towards this vision. It is this passion, dedication, and excellence that you will find on every Simonds job site, office, and display centre across the country. Today, we stand proudly as an ASX listed & leading national builder servicing customers across Victoria, Queensland, South Australia, and New South Wales.

Simonds has helped shape Australia. Few can say that. Whether we’re looking back at the homes of yesteryear, what we’re building now, or everything that’s still to come. We’ve not only shaped what Australia looks like, but more importantly, how Australia homes.



We are looking for a talented Marketing and CX Administrator to join our Simonds team. As our Marketing & CX Administrator, you will play a pivotal role in supporting our marketing efforts and ensuring an exceptional customer experience. This hybrid role involves three days per week assisting the marketing department and two days per week handling reception duties.  This diverse role offers the opportunity to work across multiple functions and contribute to the overall success of our company.

Key responsibilities of this role will include:

  • Being the first point of contact for internal staff regarding imagery, signage and collateral requests.
  • Assisting with the coordination and management of events, launches and conferences.
  • Assisting the Digital team with related tasks, including website maintenance and monitoring and social media management.
  • Coordinating sales office fitouts and signage in conjunction with the Display team.
  • Providing general administrative support to the marketing team
  • Handling reception duties, including greeting visitors and managing incoming calls.
  • Addressing customer enquiries with professionalism and efficiency.
  • Collaborating with cross-functional teams to ensure seamless communication and alignment.



The ideal candidate for this role is passionate about marketing and dedicated to delivering exceptional customer experiences. You should thrive in a fast-paced environment, possess strong interpersonal skills, and be able to work effectively both independently and as part of a team.

We are looking for someone who has:

  • Previous experience in marketing or customer service roles (preferred)
  • Strong organisational skills and attention to detail.
  • Excellent verbal and written communication skills.
  • Ability to prioritise tasks and manage time effectively.
  • Customer-focused mindset with a proactive approach to problem-solving.



Aside from a fantastic opportunity to join one of Australia's leading ASX listed residential builders, Simonds can offer you:

  • Great benefits across a wide range of products and services including a generous discount on our award-winning homes as well as all the great things that go in them. 
  • Access to our free employee well-being program, including counselling, nutritional, financial, and legal support for both you and your immediate family. 
  • Access to Simonds Reward Days - receive an extra day of leave per year. 
  • Opportunities for professional and personal growth through our Learning and Development programs on our inhouse Simonds Learning platform.  
  • Generous rewards and recognition.


If this sounds like your next opportunity, we'd love to hear from you!

Please note: You must have unlimited Australian work rights to be considered for this role.

Recruitment agencies, thanks for thinking of us but we've got this one covered.

Advertised: AUS Eastern Standard Time
Applications close:

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