At Simonds, we believe that our people are the core of our business, and are instrumental in our continued growth and sustainable success. With a variety of roles across our business, ranging from construction to procurement; administration to drafting and various shared services (HR, IT, Finance), we have a number of roles to suit many skill levels.

So whether you are looking for your first job, are an experienced tradesperson or contemplating a career change, consider Simonds for your next opportunity.


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Customer Relationship Coordinator

Apply now Job no: 494059
Work type: Fixed term
Location: M Point Cook
Categories: Administration

ABOUT US

Throughout our history, Simonds Homes, as part of the Simonds Group, has developed an enviable reputation for building Australia’s best homes. Our goal is not only to provide our customers with high quality, affordable homes in some of the best land developments in Australia, but to ensure that they receive comprehensive and outstanding customer service throughout their home building journey.

THE OPPORTUNITY

We are seeking a full time, Customer Relationship Coordinator to support our Point Cook team for up to 12 months. This pivotal role will manage a portfolio of clients and guide them through the process of building their new home. Reporting to the Operations Manager, some key accountabilities of this role include:

  • Communicate with all clients on a weekly basis to provide regular updates
  • Manage all pre-site and on-site administration per client
  • Coordinate and book meetings with clients
  • Ensure that all client files are updated with appropriate notes/information
  • Liaise with banks/mortgage lenders re client finance approvals
  • Maintain a current working knowledge of Simonds product and relevant promotions
  • Communicate and liaise with other departments around file progress as required

WHAT YOU WILL OFFER

Ideally, we are looking for someone who has:

  • Proven administration experience, preferably within the residential building industry
  • Experience in delivering outstanding customer service to a diverse range of both internal and external customers
  • An adaptable communication style which enables you to build rapport quickly and easily and enjoy a thriving, fast paced environment.
  • An ability to work both autonomously and collaboratively within a tight-knit team is also vital.
  • The capacity to multi-task and a flexible and adaptable approach to work.
  • High attention to detail and the ability to meet deadlines and have demonstrated planning/organisational and time management skills.

WHAT WE WILL OFFER

Aside from a great opportunity to work for one of Australia's top residential builders, as an established and growing national business Simonds can offer you:

  • A variety of career opportunities and subsidised training through our very own, Builders Academy Australia (BAA)
  • Fantastic benefits across a wide range of products and services including a generous discount on our award-winning homes as well as all the great things that go in them
  • Access to our employee well-being program, Simonds ‘Reward Days’ and discounted health insurance
  • A supportive, safe and friendly workplace culture.

If this sounds like your next opportunity, we'd love to hear from you as soon as possible! Apply online today with your CV and cover letter. Due to the volume of applications we receive only successful applicants will be contacted - thank you for your understanding.

Please note: You must have unlimited Australian work rights to be considered for this role.

Recruitment agencies, thanks for thinking of us but we're going to give this one a crack first!

Advertised: AUS Eastern Daylight Time
Applications close:

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