At Simonds, we believe that our people are the core of our business, and are instrumental in our continued growth and sustainable success. With a variety of roles across our business, ranging from construction to procurement; administration to drafting and various shared services (HR, IT, Finance), we have a number of roles to suit many skill levels.

So whether you are looking for your first job, are an experienced tradesperson or contemplating a career change, consider Simonds for your next opportunity.

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Course Advisor

Apply now Job no: 493871
Work type: Casual
Location: M St Kilda Road
Categories: Education/RTO

Builders Academy Australia (BAA) is a Registered Training Organisation (RTO) that works with employers, industry and students to achieve exceptional training results. Based on the principle of “builders training builders”, BAA draws on its connection to Simonds Homes to ensure it provides the highest quality curriculum and training services to meet industry needs. In 2018, BAA was recognised as the Victorian Small Training Provider of the Year after being a finalist for the same award in 2017.


We are looking for a casual Course Advisor to join the team at our Head Office on St Kilda Road. As a Course Advisor, your main focus is to discuss various course/training opportunities with potential student in order to convert inquiries into course registrations. 

Some key accountabilities of this role include but are not limited to:

  • Manage inbound and outbound phone and web-based inquiries regarding BAA certificates/diplomas
  • Work on key sales campaigns to drive new registrations
  • Provide accurate enrolment advice to prospective students
  • Provide eligibility advice and conduct eligibility assessments based on government funded training opportunities
  • Assist with the preparation of key enrolment documentation
  • Ensure the accurate management of the student database
  • Work to achieve daily/weekly conversion targets

Please note: Our staff work varied shifts therefore availability between 8:30am – 6:30pm (weekdays only) is desired.


We are seeking someone who has/is:

  • Previous sales and/or customer service experience, preferably within a call centre or similar telesales environment
  • Previous RTO experience would be highly regarded but not essential
  • A confident and professional phone manner
  • Able to build rapport quickly and easily with a diverse client demographic
  • Excellent negotiation skills; you'll consider yourself a good listener who can create training solutions based on prospective students' goals
  • Self-motivated, resilient, and a positive attitude


Aside from a convenient office location within close proximity to an array of eateries, shops, and public transport, as an established and growing national business BAA can offer you a variety of career opportunities. In addition, there are fantastic benefits across a wide range of products and services including a generous discount on Simonds' award winning homes as well as all the great things that go in them, discounted health insurance, a free employee well-being program, additional days annual leave to reward tenure, and subsidized training.

If this sounds like your next opportunity, we'd love to hear from you as soon as possible! Apply online today with your CV and cover letter. Due to the volume of applications we receive only successful applicants will be contacted - thank you for your understanding.

Please note: You must have unlimited Australian work rights to be considered for this role.

Recruitment agencies, thanks for thinking of us but we're going to give this one a crack first!

Advertised: AUS Eastern Standard Time
Applications close:

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