At Simonds, we believe that our people are the core of our business, and are instrumental in our continued growth and sustainable success. With a variety of roles across our business, ranging from construction to procurement; administration to drafting and various shared services (HR, IT, Finance), we have a number of roles to suit many skill levels.

So whether you are looking for your first job, are an experienced tradesperson or contemplating a career change, consider Simonds for your next opportunity.

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General Manager - Quality & Compliance

Apply now Job no: 493867
Work type: Full time
Location: M St Kilda Rd
Categories: Education/RTO

Builders Academy Australia (BAA) is a Registered Training Organisation (RTO) that works with employers, industry and students to achieve exceptional training results. BAA was established by Simonds in 2005 for the purpose of training Simonds staff and the staff of Simonds suppliers and partners in VET courses in the residential construction sector.

Based on the principle of “builders training builders”, BAA draws on its deep connections to Simonds Homes to ensure it provides the highest quality curriculum and training services to meet industry needs. In 2018, BAA was recognised as the Victorian Small Training Provider of the Year after being a finalist for the same award in 2017. In 2019, BAA was re-registered for an additional 7 years under ASQA, and was also approved for delivery to International students under the ESOS act (Provider Code: 03760B).

BAA includes two RTO's: House of Learning Pty Ltd trading as Builders Academy Australia (National RTO Code 21583) & City-Wide Building & Training Services Pty LTD trading as CWBTS (National RTO Code 91138).


This important role will report to the Chief Executive Officer and work with the existing compliance team to oversee the Compliance, Resource Development and Data Quality teams across both RTO's. This role will suit those who have previously held similar senior management roles across medium and larger sized tertiary education providers and specifically in the role of Compliance Manager or similar.

Based at our St Kilda Road Head office, and as a member of the Senior Executive Team, you will work closely with the Chief Executive Officer to ensure that all aspects of day to day operations are being delivered professionally, with a student centricity and aligned with statutory, funding contract and company obligations. 

Although this role is offered at full-time, applicants looking at part time roles will also be considered.

Key Tasks include;

This role is to undertake the following key tasks for both Builders Academy Australia (House of Learning - RTO ID 21583) and CWBTS (RTO ID 91138) RTO’s:

  • Driving a culture of continuous improvement and innovation strongly aligned with organizational values and high quality student learning outcomes;
  • Writing, reviewing, updating and implementing policy and procedure documents relating to the Standards for Registered Training Organisations 2015 (RTO Standards), The Education Services for Overseas Students Act 2000 (ESOS Act), and State and Federal funding contracts;
  • Liaising closely with key departments to ensure smooth execution of quality processes and providing advice relating to Quality Assurance and Compliance requirements;
  • Supporting multiple teams across the organisation to meet strategic objectives and KPIs whilst adhering to all regulatory requirements including training operations;
  • Implementing and maintaining quality assurance systems, to ensure all quality and compliance requirements are met and exceeded within the organisation;
  • Providing strategic people leadership, coaching, and training with a focus on developing and implementing streamlined functions, communications and sustainable operational excellence; and;
  • Influencing and negotiating key business and commercial decisions as part of the Senior Executive Team.



We are seeking a highly motivated and hands-on individual who upholds the highest standards and will lead by example. You will have demonstrated success in a similar senior role within an RTO environment and have a commitment to ensuring best practice.

It will be critical that the successful applicant can create and foster close working relationships with all key staff within the team. To do this they will be a good communicator, supportive and have a 'can-do' attitude.

Skills, Experience & Qualifications:

  • Have a track record in building strong relationships with major customers, clients and government agencies;
  • Experience of at least 5 years in leading and supporting high performing teams in the tertiary education sector including multi-disciplinary departments;
  • Hold a deep current working knowledge of the Standards for Registered Training Organisations 2015 (RTO Standards);
  • Hold in depth knowledge of operational requirements in relation to State and Federal funding contracts which may include: Skills First (required), Certificate 3 Guarantee (desired), Higher Level Skills & User Choice (Queensland) (desired), Smart & Skilled (NSW) (desired) and VET Student Loans (desired);
  • Have experience regarding operational and compliance requirements in relation to CRICOS delivery with BAA recently approved for delivery to International students (advantages yet not essential);
  • Outstanding interpersonal & communication skills;
  • Certificate IV or Diploma in TAE or higher level educational qualifications (desirable);
  • Qualification in Auditing, Business Management or similar (desirable);
  • Ability to meet ASQA Fit & Proper persons requirements.


With a 70-year history, Simonds Group has a strong on-going commitment to quality and service to our customers and a deep culture in building stable and rewarding futures for our people. This is an exciting opportunity to be part of a successful RTO that continues to grow and diversify its services.

If this sounds like the role for you, please click on 'Apply for this job' and attach your cover letter and resume to submit your application.

Please note: You must have full working rights to apply for this role and we are only accepting applications direct from candidates and will not accept applications from recruitment agencies.

Advertised: AUS Eastern Standard Time
Applications close:

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