At Simonds, we believe that our people are the core of our business, and are instrumental in our continued growth and sustainable success. With a variety of roles across our business, ranging from construction to procurement; administration to drafting and various shared services (HR, IT, Finance), we have a number of roles to suit many skill levels.

So whether you are looking for your first job, are an experienced tradesperson or contemplating a career change, consider Simonds for your next opportunity.

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Student Enrolment Officer (Construction RTO)

Apply now Job no: 493149
Work type: Fixed term
Location: M St Kilda Road
Categories: Education/RTO

Builders Academy Australia, provides the Australian building and construction industry with outstanding industry-trained building and construction tradespeople. Based on the principle of "builders training builders", BAA draws on its deep connections to Simonds Homes to ensure it provides the highest quality curriculum and training services to meet industry needs.


We are looking for a Student Support Officer who will provide accurate enrolment advice to prospective students nationally.

Your key responsibilities will include but are not limited to:

  • Inbound and outbound phone and web-based enquiries
  • Ensuring KPIs and expectations are met on a daily basis
  • Converting Registrations into Enrolments; with the preparation of key enrolment documentation as necessary.
  • Ensuring the accurate management of the BAA student database
  • Working on various telemarketing campaigns and calling prospective students
  • Explaining programs and eligibility requirements to potential students


Essential to this role is your knowledge and experience using VETtrak and proficient use of Microsoft Office programs.

You will have experience in an RTO/administrative environment or similar, as well as a strong suite of organisational, problem solving, time management and planning skills.

You will be an exceptional communicator, who has a strong customer focus and are able to work well both autonomously and in a team environment. You have the capability to build rapport across all levels of the business, and your ability to prioritise whilst having a flexible and adaptable approach will set you on the pathway to success.


Aside from a free on-site cafe (yes, it's as awesome as it sounds!) and a great office location near shops, parks and public transport, as an established and growing national business Simonds can offer you a variety of career opportunities. In addition, there are fantastic benefits across a wide range of products and services including a generous discount on our award winning homes as well as all the great things that go in them, discounted health insurance, a free employee well-being program, Simonds "Reward Days", subsided training with our RTO Builders Academy Australia and a safe and friendly workplace.

If this sounds like your next opportunity, we'd love to hear from you as soon as possible! Apply online today with your CV and cover letter.

Please note: You must have unlimited Australian work rights to be considered for this role.

Recruitment agencies, thanks for thinking of us but we're going to give this one a crack first!

Advertised: AUS Eastern Daylight Time
Applications close:

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